With customer satisfaction being our primary focus, we are committed to serving the patients, physicians, and clinicians who rely on us. We will meet their needs by carefully listening and genuinely caring. Our customers always have a choice, and we will never take them for granted.
We are committed to leading the industry and will do so by acquiring a deep understanding of our customers' needs and developing innovative, clinically relevant products. With open minds, we will seek and welcome new ideas from the best and brightest in medicine, science, and technology.
We are fully committed to the principle of quality. We recognize that patients rely on us to provide superior products and services, and we will continuously pursue excellence in all aspects of our business. We will strive to do the right things right all the time.
We are committed to cultivating a high-performance organization in which integrity, excellence, and leadership are the norm and customer satisfaction is paramount. We will promote a corporate culture centered on teamwork, accountability, and service. We believe in the unlimited potential of every employee and will encourage personal growth, professional development, and social responsibility.
We are committed to maintaining the financial strength necessary to further our product development and organizational capabilities in support of our mission. We will be good stewards of our resources, judiciously planning and diligently managing our business.
We are committed to making a positive difference in people's lives. We will use our time, talents, and resources – as individuals and as an organization – to serve and enhance the communities in which we have the privilege to work and live.
Driven by our mission, we are an organization that cares, listens, and responds. We will fulfill our mission by adhering to our core values and maintaining our focus, and we will perform with pride and passion to the benefit of our customers, communities, and shareholders.